Free standard shipping is valid on order subtotals of $100 or more (after discounts applied, before taxes). Free shipping does not include gift cards. For example, if you purchase an item less than $100 and a $50 gift card, a shipping fee will be charged.
Due to your package needing to clear customs we cannot offer free shipping for international orders.
Normally, it could take 2-3 weeks to delivery your order to front door.
Your tracking number will be active once your package clears Customs and arrives in-country.
Customs are experiencing increased demand and reduced manpower during these unprecedented times.
Our team works as quickly as possible to get your new Rhone gear packed and on its way to you. As a result, once submitted we are unable to cancel or edit an order.
If your order was canceled, it is likely due to an item being out of stock or unavailable.
Please reach out to us at Rhone Support with the order number so we can confirm the carrier has the correct information.
For international orders, we can accept returns, but at this time cannot accommodate exchanges.
Please be advised, that the customer is responsible for all return shipping, tax, and duty costs. You can send your return package to the below address. If you have multiple returns, please ship them back in separate packages utilizing each return label.